Frequently Asked Questions

Our sketchbooks are available in a versatile range of 110 GSM to 280 GSM paper and card, with each option carefully selected for its intended use. From lighter, flexible sheets for everyday sketching and creative work to heavier cards for more demanding applications, we focus on providing a smooth and comfortable working surface. Our goal is to offer the right balance of quality, durability and usability, so every idea has the right paper to begin on.

Yes, our sketchbooks are engineered for mixed media use. They handle pencil, ink, markers, gouache, and watercolour without significant bleed-through or warping.

We offer spiral-bound and perfect-bound sketchbooks. Spiral-bound lays completely flat, thread-sewn offers a premium feel with durability, and perfect-bound gives a clean, book-like finish.

Delivery times vary depending on your selected payment method. Cash on Delivery (COD) orders typically arrive within 5–7 working days, while advance payment orders are usually delivered within 2–3 working days.

For international orders, delivery generally takes approximately 14 days, depending on the destination and shipping location.

Yes, we ship worldwide. Shipping rates and estimated delivery times are calculated at checkout based on your location.

Yes. Once your order is dispatched, you'll receive a confirmation email with a tracking link so you can follow your parcel every step of the way.

We're sorry to hear that. Please contact us within 48 hours of delivery with a photo of the damage and your order number. We'll arrange a replacement or full refund promptly.

We accept returns within 14 days of purchase, provided the item is unused, unopened, and in its original condition and packaging.

Once the returned product is received, it will be carefully inspected to confirm that it meets our return requirements. The return or refund will only be processed after the item has been received and its original, unused condition has been verified.

Once we receive your return, refunds are processed within 5–7 business days back to your original payment method.

Yes! We offer competitive pricing for bulk and wholesale orders. Whether you're an art school, studio, or retailer, we'd love to work with you. Visit our Bulk Orders page or get in touch directly.

Custom branding is available for qualifying bulk orders. This includes cover embossing, custom labels, and branded packaging. Contact us to discuss your requirements.