Shipping Policy
Last updated: July 2026
We want your Top Notch order to reach you as quickly and safely as possible. Please read our shipping policy below for everything you need to know about how we process and deliver your orders.
Order Processing
All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays) after payment is confirmed. You will receive an email confirmation once your order has been dispatched.
Orders placed on weekends or public holidays will be processed on the next business day.
Domestic Shipping
We offer the following domestic shipping options:
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 3–5 business days | Calculated at checkout |
| Express Shipping | 1–2 business days | Calculated at checkout |
| Free Shipping | 3–5 business days | On qualifying orders |
International Shipping
We ship worldwide. International delivery times and rates vary by destination and are calculated at checkout.
| Region | Estimated Delivery |
|---|---|
| Europe | 5–8 business days |
| North America | 7–12 business days |
| Asia Pacific | 7–14 business days |
| Rest of World | 10–21 business days |
Delivery times are estimates and may vary due to customs processing, local postal services, or other factors outside our control.
Customs, Duties & Taxes
For international orders, your package may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the responsibility of the recipient and are not included in our product prices or shipping rates. We recommend checking with your local customs office for more information before placing an order.
Order Tracking
Once your order is dispatched, you'll receive a shipping confirmation email with a tracking number. You can use this to monitor your delivery in real time. Please allow up to 24 hours for tracking information to become active.
Lost or Delayed Shipments
If your order hasn't arrived within the estimated timeframe, please first check your tracking information. If your parcel appears lost or significantly delayed, contact us and we'll investigate with the carrier on your behalf. We are not responsible for delays caused by customs, weather events, or carrier disruptions, but we will always do our best to help resolve the situation.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are unable to redirect parcels once dispatched. If an order is returned to us due to an incorrect address, we will contact you to arrange reshipment at your cost.